Privacy Policy

Last updated: July 27, 2026

This policy explains what Snap City (“we”) collects when you use our mobile app and web dashboard, why we collect it, and who we share it with. Snap City is operated by [LEGAL ENTITY NAME]. Questions go to [privacy@yourdomain.com].

What we collect

Account information

When you create an account we collect your email address and, if you provide it, your name. Passwords are handled by our authentication provider and are never stored by us in readable form.

Business information

If you use Snap City as a business, we collect your business name, description, category, street address, city, state, ZIP code, and phone number. We convert your address into map coordinates so we can match your openings to nearby customers.

Location information

The customer app collects your device's location so we can show you openings near you and notify you about them. With your permission this can include location collected while the app is in the background, so you can be told about a nearby opening without having the app open. We store only your most recent location, and it is replaced each time it updates rather than kept as a history.

You can turn location access off at any time in your device settings. Doing so stops nearby-opening notifications, and the app will not be able to sort openings by distance.

Notification information

If you enable push notifications, we store a push token for your device so we can send them, along with your notification preferences — which business categories you want to hear about and how far you're willing to travel.

Reservation activity

We record the slots you reserve, their status, and when they were created. Businesses can see the name and email address of customers who reserve their slots, so they know who to expect.

Payment information

Businesses must keep a payment card on file to post openings. Card details are collected directly by our payment processor, Stripe, and never pass through or get stored on our servers. We retain only Stripe's identifiers for your customer and payment method, plus the card brand, last four digits, and expiration date so we can show you which card is on file. Customers are not charged by Snap City.

Technical information

Like most services, our infrastructure providers log technical data such as IP address, device and browser type, and timestamps, for security and reliability.

How we use it

To operate the service — posting openings, matching them to nearby customers, and taking reservations.
To send push notifications you have asked for.
To charge businesses the per-reservation fee.
To send necessary account email, such as confirming your address or resetting your password.
To keep the service secure, prevent abuse, and fix problems.
To comply with legal obligations.

We do not sell your personal information, and we do not use your location for advertising.

Who we share it with

We share information with service providers who help us run Snap City, and only for that purpose:

Supabase — database hosting, authentication, and backend functions.
Stripe — payment processing for the per-reservation fee.
Mapbox — converting business addresses into map coordinates.
Expo, Apple, and Google — delivering push notifications to your device.
Resend — sending account email.

We also share business-facing details with the businesses you interact with, as described above, and may disclose information if required by law or to protect the rights and safety of our users.

Retention

We keep account, business, and reservation records for as long as your account is active and as needed for legal, accounting, and dispute purposes. Location is stored as a single current position and is overwritten as it updates. Push tokens are removed when a device stops being registered.

Your choices and rights

Turn off location access or push notifications in your device settings at any time.
Change which categories you hear about, and your travel radius, in the app.
Edit your account and business details from your account settings.
Request a copy of your personal information, ask us to correct it, or ask us to delete your account and associated data, by contacting [privacy@yourdomain.com].

Depending on where you live you may have additional rights over your personal information. Contact us and we will honor them where they apply.

Children

Snap City is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Security

We use access controls so that each account can reach only its own data, encrypt traffic in transit, and delegate card handling to Stripe. No service can promise perfect security, but we work to protect your information and to address problems quickly.

Changes

We will update this policy as the service changes and will revise the date at the top. If a change is significant, we will make a reasonable effort to tell you.

Contact

[LEGAL ENTITY NAME]
[MAILING ADDRESS]
[privacy@yourdomain.com]