SnapCityBack to home

Terms of Service

Last updated: July 27, 2026

These terms are an agreement between you and [LEGAL ENTITY NAME](“Snap City,” “we”) covering your use of our mobile app and web dashboard. By creating an account or using the service, you agree to them. If you don't agree, don't use Snap City.

What Snap City is

Snap City is a marketplace where businesses post short-notice openings and customers reserve them. We are not a party to the appointment itself. The business provides the service, sets its own prices, and is responsible for honoring reservations. We do not guarantee the quality, safety, or legality of any business or service listed.

Accounts

You must be at least 18 years old to create an account, and you agree to give accurate information and keep it current. You are responsible for activity under your account and for keeping your credentials secure. A single account can act as both a customer and a business.

For businesses

Posting openings

You may only post openings you can actually honor, for services you are licensed and permitted to provide. You set the start time, duration, and capacity of each slot. Openings are shown to nearby customers, who may reserve them up to the capacity you set.

Fees

Posting is free. You are charged a flat fee for each reservation made against your openings — $5 per reservation for small businesses and $10 per reservation for large businesses. Fees are charged to your card on file at the time the reservation is made, are exclusive of any taxes, and are non-refundable except as described below.

Payment method

You must keep a valid payment card on file to post openings. If you remove your card, your account is deactivated and you cannot post until you add a new one. You authorize us to charge that card for fees you incur. If a charge fails, we may suspend your ability to post and pursue the amount owed.

Honoring reservations

If you cannot honor a reservation, you are responsible for telling the customer. Repeatedly failing to honor reservations may result in suspension. If a reservation fails because of a problem on our side, or a customer never had a real opening to attend, contact us at [support@yourdomain.com] and we will review the fee in good faith.

For customers

Snap City does not charge customers to browse or reserve. When you reserve an opening you are committing to show up, and any payment for the underlying service is between you and the business on its own terms. If you can't make it, cancel so someone else can take the slot. Repeatedly reserving and not showing up may result in suspension.

Openings are first come, first served, and availability can change between the moment you see a slot and the moment you tap reserve.

Acceptable use

  • Don't post false, misleading, or fraudulent openings.
  • Don't use the service for anything unlawful, or to harass or discriminate against anyone.
  • Don't attempt to access accounts or data that aren't yours, or probe, scrape, or disrupt the service.
  • Don't use the service to advertise anything other than genuine availability.

We may remove content and suspend or terminate accounts that violate these terms.

Notifications and location

The service depends on device location and push notifications to match openings to nearby customers. You control both through your device settings, and turning them off will limit what the service can do. How we handle this data is described in our Privacy Policy.

Availability

We provide the service “as is” and do not promise it will be uninterrupted or error-free. We may change, suspend, or discontinue features at any time.

Disclaimers and limitation of liability

To the fullest extent permitted by law, Snap City disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for any lost profits or revenue. Our total liability for any claim relating to the service is limited to the greater of the fees you paid us in the twelve months before the claim or one hundred U.S. dollars.

Indemnification

You agree to indemnify and hold Snap City harmless from claims arising out of your use of the service, the services you provide or receive through it, or your violation of these terms.

Termination

You can stop using Snap City and request account deletion at any time. We may suspend or terminate an account that violates these terms or creates risk for other users. Fees already incurred remain payable.

Changes to these terms

We may update these terms and will revise the date above. If a change is significant, we will make a reasonable effort to tell you. Continuing to use the service after a change means you accept it.

Governing law

These terms are governed by the laws of [GOVERNING JURISDICTION], without regard to its conflict-of-law rules, and any dispute will be resolved in the courts located there.

Contact

[LEGAL ENTITY NAME]
[MAILING ADDRESS]
[support@yourdomain.com]